Privacy Policy

At Natures Flood, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you visit our website or make a purchase from us.

1. Information We Collect

• Personal Information: When you place an order or register for an account on our website, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information.
• Communications: We may collect information about your interactions with us, including emails, phone calls, and messages sent through our website or social media platforms.
• Automatically Collected Information: When you visit our website, we may collect certain information automatically, including your IP address, browser type, device type, operating system, and browsing behaviour.

2. How We Use Your Information

• Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your orders, and provide customer support.
• Marketing and Promotions: With your consent, we may use your email address to send you promotional offers, newsletters, and other marketing communications. You can opt-out of receiving marketing emails at any time by clicking the unsubscribe link in the email.
• Improving Our Services: We may use your information to analyse trends, administer our website, improve our products and services, and personalize your experience.

3. Sharing Your Information

• Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and providing other services.
• Legal Compliance: We may disclose your information as required by law or in response to a valid legal request, such as a court order, subpoena, or government investigation.

4. Data Security

• We take reasonable precautions to protect the security of your personal information and implement appropriate technical and organizational measures to safeguard against unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

• You have the right to access, correct, or delete your personal information. You may also request that we restrict or object to the processing of your information or request a copy of your data in a portable format.

6. Children's Privacy

• Our website is not intended for use by children under the age of 18, and we do not knowingly collect personal information from children.

7. Changes to This Privacy Policy

• We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the date of the last update will be indicated at the top of the page.

8. Contact Us

• If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@naturesflood.com.

By using our website or providing us with your personal information, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.